Privacy policy

1. Introduction
‍This Privacy Policy will help you understand what information Lennox collects and processes using the official LearnUpon Ltd Application (and related website used to support account management and sharing of posts on social media and other platforms), hereinafter referred to as (“the Service”), and the choices and rights you have in connection with your personal information.Lennox is the “Data Controller” for this Service.The Data Controller is responsible for determining the processing purposes of your personal data, and the content and related services or features which are made available to you from using this Service.
‍
‍2. Purpose of the Service
‍The purpose of this Service is to enable best-in-class sales training and career coaching for salespeople.
‍
‍3. Collection of Personal Data
‍Lennox may collect personal data about you from the following sources:Directly from you:This is information you have voluntarily provided while entering your personal details on the Service.Lennox does not collect personal data about you from:Third parties acting on your behalf.
‍
‍4. Information Collection and Usage
‍Lennox will only collect the information necessary to undertake the specific information processing activities noted in this section.Lennox collects and processes two kinds of information:Non-personal information: Such as pages accessed, which helps Lennox determine how many people use the Service, how many people visit regularly, and how popular each page is. This information doesn't identify who you are or where you live.Personal information: Such as your IP address, email address, username, password, approximate location, and any optional information you provide within the Service (e.g., text, photographs).Information collected upon registration:Email address: Used to send you a welcome email, service-related communications such as password resets, or email verification.Name/username: Required to attribute posts or comments to you.Photo: Optional. If added, it will be shown next to your posts or comments and on your public profile page.Password: Stored in a secure, encrypted system.Once registered, Lennox processes the following information:Posts and comments: Made available publicly and may be viewed by non-registered users in the App and on public web pages.Usage data: Tracks sections visited to highlight missed content and improve Service.IP address: Recorded for service protection from malicious access, including approximate location.Your decision to disclose personal information to Lennox is voluntary. If you do not provide necessary personal data or withdraw your consent, you may not be able to access or use the App.Lennox will retain your personal information as long as you are a registered user. Lennox complies with legislative and regulatory information retention requirements and will securely and permanently delete your personal information when there is no justification for its retention or if you request deletion.
‍
‍5. User Data Rights
‍If you are based in the EU, under the General Data Protection Regulation (GDPR), you have the following rights:Right to be informedRight of accessRight to rectificationRight to erasureRight to restrict processingRight to data portabilityRight to object to processingRight to lodge a complaintRight to withdraw consentLennox usually acts on validated requests and provides the requested information or activity free of charge, but may charge a reasonable fee for baseless or excessive/repeated requests or further copies of the same information.For further details or to exercise your rights, contact Lennox as outlined in Section 11.
‍
‍6. International Transfers of Personal Data
‍To provide the Services, Lennox may transfer your personal data to partners in different countries, which may have different privacy laws.Should Lennox transfer data to a country without adequate data protection standards, security measures and approved model clauses will be in place to protect your personal data.If you are based in the EU, by voluntarily submitting your personal data, you consent to these international transfers. If you wish to withdraw consent, contact the Data Controller using the details in Section 11.
‍
‍7. Use of Cookies
‍The App may use cookies and similar tracking technologies to enhance your experience on the platform and to understand how you interact with Lennox content. They may include an anonymous unique identifier.We may use cookies for the following purposes:Essential Cookies: These cookies are necessary for the functionality of the platform. They enable you to navigate through the site and use its features.Performance and Analytics Cookies: These cookies analyze how visitors use the platform and to monitor its performance. This helps us improve the content and service delivery.Functionality Cookies: These cookies allow the platform to remember choices you make and provide enhanced, more personalized features.By using our platform, you agree to the use of these cookies. You can control and manage your cookie preferences through your browser settings or by visiting the Privacy Preference Center on our platform.
‍
‍8. External Links
‍The Service may include hyperlinks to external websites not directly controlled by Lennox. Exercise caution before clicking any external links. Lennox cannot guarantee the ongoing suitability or safety of external links and is not responsible for any damages or consequences caused by their use.
‍
‍9. Changes to this Privacy Policy
‍Lennox may change this Privacy Policy from time to time. If so, you will be notified at your next interaction with the Service and provided with the updated Privacy Policy to review and consent to before continuing to use the Service.
‍
‍10. Contacting the Data Controller
‍For questions, to exercise your statutory rights, or to make a complaint, contact:The Lennox Academy107 Lower Baggot StreetDublin 2D02 WT25Email: ross@thelennoxacademy.com